TIFF Ticket Call Center
TEL: 050-3538-3205 (Operators available)
Service hours: 10/3 (Mon)~10/5(Wed) / 10/15(Sat)~11/2(Wed )
12:00~18:00 *10/15 (Sat) 10:00~18:00
Basic Information on ticket purchase
Please note that to secure the safety of our audiences and staff, the festival will take the utmost caution for COVID-19 infection prevention measures. Audiences are kindly asked to read here before purchasing tickets.
The number of tickets available for purchase is limited to 2 per order for all screenings.
All film festival seats are on reserve basis unless otherwise announced.
Please see website film and event page for details of Admission Free screenings and about participation of events.
  • *Tickets are not refundable, exchangeable or replaceable in event of loss.
  • *Unauthorized acts such as resale of tickets, ticket numbers and QR codes for commercial purposes are prohibited.
  • *Those found to have purchased tickets from any source other than the TIFF Ticket Center in front of Yurakucho Station or TIFF Online Ticeket will be denied admission.
  • *Pre-school children are not allowed to enter the theater, except for screenings designated by the organizer (Children over 3 years old will require a ticket).
  • *In accordance with the Tokyo Metropolitan Government's Ordinance for the Sound Development of Youth, children under 18 years of age are not allowed to enter the theater between 23:00 and 4:00 the next morning. The same applies when accompanied by a parent or guardian.
  • *Tickets for TIFF are not eligible for services at each venue.
  • *Please note that discounted rates for people with disabilities are not applicable since TIFF is a special event.
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